Summary of the work department of banking business

The work summary of the banking business department
20xx. Under the correct leadership of the superior bank and the branch of the sub -branch, the business department takes the motivation of consolidating people’s hearts, innovative services as the starting point, boldly managed, and truthful and pragmatic. The various tasks given by the branch have been successfully completed. When the public deposit is 10,000 yuan, the net deposit is 10,000 yuan, and the average daily deposit is 10,000 yuan. The work of work over the past year is as follows:

. Curbine people’s hearts and cast a high -quality team
The thought is a guide for action. People will be scattered and will have nothing to do. A class of the director room of the business department deeply realized this, so we put the hearts of people’s hearts in a prominent position.
1. The first place is taken, and the head of the head of the person is the leader of the head office. As a teacher, it is clean and honest, raising morality with frugality, and influence every employee with its own quality. In the work, always adhere to the principles of fairness, fairness, not to be close, do not help gangs, and achieve a bowl of water. Encourage employees to mention more opinions, as long as it is reasonable. Fully drive the enthusiasm of employee participation. In the sensitive issue of performance distribution, it is open to enhance transparency. Make sure that each employee sees rest assured and gets comfortable.
2. Give full play to the exemplary role of party members’ model leaders. There are 29 employees in the business department, of which 13 party members. The role of party members in the masses is particularly important in the business department. The party branch of the business department analyzes the target tasks of the sub -branch, and uniformly understands that every party member is a benchmark, and gives full play to the role of the fighting fortress of the grass -roots party branch. Under the role of party members to play a model of combat, actively cultivate reserve forces and absorb outstanding employees to move closer to the organization.
. The service innovation is superior
service innovation is the eternal theme of bank work. Only by strengthening services can we win the market and create benefits. A group of people in the director’s office of the Sales Department responded to the call of the city branch and the Rugao City Government, and actively invested in the creation of a “Civilized Integration” window activity, and increased the service level of the business department to a new level. In our advanced approach, Nantong ICBC News and “Rugao Daily” have made relevant reports. Provincial Bank News Reprinted.
1. The chief office of employee professional ethics education is to create a “civilized window” as an opportunity to regularly organize employees to learn the “Code for the basic literacy and service behavior of employees of Industrial and Commercial Bank of China” , Such as the rules and regulations, constantly regulate the service words and deeds of employees, and promote employees to strictly abide by the “eight points, nine, ten, ten”, truly treat customers as parents, advocate “intentional” services, and treat customers as relatives and friends. In the counter service, the employee Zhang Yan can use “three sounds, two stations, one smile”, and has been commended many times in the city branch.
2. Do a good job of assessment and incentive mechanism. First, establish an employee high -quality civilized service award and penalty file, include employee service performance in the assessment content of the annual evaluation selection, enhance employees ‘awareness of worry, and improve employees’ consciousness; second It is an assessment mechanism for the establishment of service quality and business volume to create a fair competition mechanism of “more, more, less, less and less”, and form a good situation of “fighting” and “drying” business for employees. The third is to establish the evaluation mechanism of various outlets, customer managers, and customers. The person in charge of the outlets evaluates the pipe library, the derived personnel, the client and the customer manager review the counter pick -up staff, and each of them is selected from the accounting cabinet, cashier cabinet, and pipe library interpreters. The fourth is to set up a high -quality civilized service award fund to recognize advanced and spur backward.
3. The service and sales department of the relevant departments are both independent service departments, but also the hubs of the branch and various outlets. The first is to actively cooperate with the customer manager to do a good job of issuing loans and return of funds. In August of this year, the first 20xx of the provincial manager’s first factoring business cooperated with the customer manager, which achieved 10,000 economic benefits. The second is to serve the grass -roots outlets. Strive to extract the service level of Gaojie solutions and warehouse personnel, and make timely cash allocation and the transmission of relevant documents of the branch.
three, truthfulness and pragmatism, Yongtuo Market
“Development is the last word.” There will be no way to talk about the development of the market. At the beginning of the year, the director’s office established the work ideas of the work of the market based on the market -oriented market, taking service as the means, customer -centric spirit, and the specific situation of the business department. Lock the target and don’t stop the goal.
1. Comprehensively stretching the status of the account opening unit of the Ranking Department to establish a large account, and visit regularly. The competition of modern banks is the competition of products and services. Based on different customers, the business department promotes personalized services, continuing to implement on -site services for large customers such as people’s hospitals, salt companies, and traditional Chinese medicine hospitals, and recommend the fast settlement method of online banks to the banking units. At present, online banking has been opened.
2. The service and love of Nantian Investment Management Company are a client I won in August. As a bank personnel, there is a career sensitivity. When the director’s room learned that the 20xx merchant 20xxx, including 14 bosses, raised funds to prepare for the property rights of Nantian Group, immediately inquired and obtained it with Liu Zhengguang and others to introduce me to them. The service and settlement advantages of the line are sincerely won the trust of the Nanda people. On August 8th, I decided to come to our department to open an account and get a registered capital of 20xx.
3. Group strategies and group strength, digging Zhou Shanhua, which has strong activity capabilities, specializes in marketing, and effectively enrich public deposits. At the same time, employees are encouraged to donate suggestions. And formulated a reward method to strongly stimulate the enthusiasm of employees to pull deposits. Employee Shen Jianhua used his lover’s relationship in the army to actively collect 1.5 million.
4. Actively cooperate with the customer manager to do a good job in service work. In August of this year, Jiangsu Hongxing Silk Textile Group was forced to be restructured because of poor management, which involved related issues such as loans of our bank. Our ministry actively cooperates and is responsible for helping to resolve relevant procedures. Make our bank assets be preserved. The newly registered Jiangsu Dadi Blue Silk Co., Ltd. first entered 21.58 million registered funds.
. The combination of “lightning clearance project” and strengthening internal control management
This year’s sub -branch will determine the business department as a “lightning area”, which is a bad thing for our business department. This fully reflects the emphasis on the work of the party committee and the president of the party committee and the president. Take this as an opportunity to comprehensively sort out various tasks and strengthen internal management.
1. Thought attaches importance to strengthening the management of the chief office of the management room. Knowing “ironing must be hard on the iron.” The director’s room takes the lead to learn the system and learn the operation process. Do the model of implementation system and take the example of employees. The insignation owner Ren Hejun never cares about the business and always verify the authorization.
2. Strengthening the ideological education of employees is to first convey the content of the “minesweeper and upper -level” activities to every employee, so that everyone knows. The second is to eliminate ideological concerns and guide employees to actively cooperate with self -examination and self -examination and eliminate hidden dangers.
3. Check and supervision in place to carefully compare the requirements of “minesweeper, upper level”. The total accounting and internal diligence director checked at the institutional inspection, and the problems discovered were limited to timely rectification. To achieve “iron faces, iron -hearted intestines, iron wrists”, promote the standardized operation of employees in accordance with the system. This year’s business department has changed frequently, but inspections and supervision and transfer can keep up with a safe transition.
4. Pay attention to the “three prevention and one guarantee” work of safety prevention work is often unremitting. Rate 86%. Through a series of measures and work, the quality of the business department has improved significantly, and there have been good situations that have no errors in the entire business department for three consecutive months. There are no security accidents in economic cases throughout the year.
After one year of hard work, there has been a rope in the business department. All the people have a good game of chess, unity and cooperation, and have an unprecedented enthusiasm for work and career. I am convinced that with the care and support of the party committee and presidential room of the business department, after working together with all employees, the business department will move towards a brighter tomorrow!
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